Privacy Policy

ScalpTrading.in ("we", "us") is a trading education platform run by Shivam from Ahmedabad, India. This policy applies to our website scalptrading.in, the ScalpTrading app (installable web app and Android app), our courses, ScalpTool 2.0 access, live alerts, the community and our support channels.

Contact for privacy questions: scalptrading.in@gmail.com or WhatsApp +91 70960 55155.

Information you give us

Information collected automatically

We do not ask for Aadhaar, PAN or bank account details, and we never ask for your trading account login or OTP.

• Create and secure your account, and keep you logged in.
• Verify payments, send TradingView invites and show your plan status and expiry.
• Deliver courses, save progress and issue certificates.
• Send the notifications you turned on (ScalpTool alerts for active members, community replies, updates).
• Send service emails: welcome, request status, ticket replies, plan expiry reminders, certificates.
• Run the community and moderate it (remove spam or rule-breaking posts).
• Answer support requests and improve the website.
• Prevent fraud, abuse and unauthorised access, and meet legal obligations.

We do not sell, rent or trade your personal information, and we do not share it with marketers.

• Community: your display name, profile photo (if you used Google login), posts, photos, comments and likes are visible to logged-in members.
• Certificates: the certificate page shows your name, course, date and certificate ID to anyone who has the link. You decide whether to share it.
• Your email, phone, TradingView username and payment details are never shown publicly.

Plans are paid on Cosmofeed, which processes the payment through its own payment partners. We only receive confirmation details (such as order/payment ID, amount and the name/email you used). We do not receive or store your card number, UPI PIN or bank login. Cosmofeed’s own terms and privacy policy apply to the payment.

Notifications are off until you turn them on. When you do, your browser gives us a subscription token that only works for sending notifications to that browser. You can choose topics (alerts, community, updates) or turn notifications off any time from the app or your browser settings.

Service emails are sent through our email provider (Google / Gmail SMTP). We do not send marketing emails without your consent.

Our website chat assistant sends your messages to an AI service provider (Google Gemini or Anthropic Claude, depending on our settings) to generate a reply. If you are not logged in, we ask for your name and mobile number before the chat starts, so we can personalise replies and follow up on your query. A short log of recent chats (with your name) is kept so we can improve answers and prevent abuse. We do not use your number for marketing without your consent. Some providers may use free-tier conversations to improve their services. Please do not share personal or financial details in the chat.

• Essential cookies: keep you logged in and protect forms (WordPress login cookies, a short-lived Google sign-in cookie).
• Local storage on your device: course progress, notification choices, dismissed banners and similar preferences.
• Service worker / offline cache: stores website files (styles, scripts, icons) so the app loads faster and works offline.
• We do not use advertising or cross-site tracking pixels. If we enable privacy-friendly analytics in the future, we will update this page.

You can clear cookies and site data in your browser at any time. Some features (like staying logged in) will stop working until you log in again.

We share data with these providers only as needed for them to do their job. We may also disclose information if required by law or to protect our users and platform.

• Account data: while your account is active. Deleted within 30 days after you ask us to delete your account.
• Payment records: kept as long as needed for accounting and tax law.
• Payment screenshots: kept while your request is being verified and for record-keeping; deleted with your account.
• Push subscriptions: removed automatically when they stop working or you turn notifications off.
• Security records (like IP-based limits): a few hours to a few days.
• Certificates: kept so they can be verified, until you ask us to delete them.

Passwords are stored hashed, the site uses HTTPS, admin access is limited, payment proofs are not publicly listed, and course files are served only to logged-in members. No system is 100% secure. If you think your account has been misused, contact us right away and change your password.

• Access / correct: see and edit your name, phone and TradingView username in My Account → Profile.
• Copy of your data: ask us and we will send it within 30 days.
• Notifications: turn them off any time.
• Withdraw consent / delete: see below.

These rights follow applicable Indian law, including the Digital Personal Data Protection Act, 2023 once its rules apply.

You can ask us to delete your ScalpTrading.in account (website and app) and the personal data linked to it:

1. Log in and open a support ticket with the subject "Delete my account", or
2. Email scalptrading.in@gmail.com from your registered email address with the subject "Delete my account".

We confirm within 3 working days and delete your account, profile, progress, push subscriptions, support tickets, community posts/photos and certificates within 30 days. Payment records required by law are kept for the legally required period. Deleting your account also ends ScalpTool access linked to it.

You can remove parts of your data from the ScalpTrading app and website without deleting your account:

• Community posts, photos and comments: open the post, tap ⋯ → Delete. They are removed right away.
• Phone number and TradingView username: clear or change them in My Account → Profile.
• Push notifications: turn them off in My Account or in your phone settings; the notification token is deleted.
• AI chat messages, support tickets, payment screenshots or anything else: open a support ticket with the subject "Delete my data", or email scalptrading.in@gmail.com, and tell us what to delete.

We confirm within 3 working days and delete the requested data within 30 days. Payment records required by law are kept for the legally required period.

ScalpTrading.in is meant only for people aged 18 or older. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us and we will delete it.

For privacy complaints or grievances, contact Shivam (Founder) at scalptrading.in@gmail.com or WhatsApp +91 70960 55155. We acknowledge complaints within 24–48 hours and aim to resolve them within 15 days.

We may update this policy as our services change. The "Last updated" date shows the current version, and important changes will be announced on the website or our Telegram channel. Continuing to use ScalpTrading.in after an update means you accept the updated policy.